2025 Post-PHE Rules: Navigating Compliance, Operations and Optimization

Event Materials (Key Required)

Course Description

The expiration of the COVID-19 Public Health Emergency (PHE) marked a significant shift in healthcare regulations, reimbursement policies, and operational flexibilities. As healthcare practices navigate this transition, it is essential to understand which emergency measures have ended, what compliance requirements have been reinstated, and how to optimize workflows in the new regulatory landscape.

This webinar will provide a comprehensive overview of the key changes resulting from the end of the PHE, including telehealth policies, reimbursement updates, staffing waivers, and regulatory compliance. We will also discuss best practices for financial and operational stability, strategies for improving revenue cycle efficiency, and available resources to support healthcare organizations in maintaining high-quality patient care.

By attending this session, participants will gain practical insights and actionable strategies to ensure their practice remains compliant, financially viable, and operationally efficient in the evolving healthcare environment. Whether you are a healthcare leader, administrator, or billing professional, this webinar will equip you with the knowledge and tools needed to thrive in a post-PHE world.

Learning Objectives

• Identify key regulatory changes resulting from the expiration of the COVID-19 Public Health Emergency
• Understand the impact of expired flexibilities on telehealth, staffing, and reimbursement policies
• Develop strategies for maintaining compliance with reinstated healthcare regulations
• Optimize revenue cycle management and operational workflows to mitigate financial risks
• Leverage available federal and state resources to support healthcare practice sustainability
• Implement best practices for process improvement and efficiency in post-PHE healthcare operations
• Assess risk areas and develop contingency plans for future regulatory changes

Areas Covered in the Session

• Overview of the COVID-19 PHE & Its Expiration – Timeline, major regulatory shifts
• Expired Regulatory Flexibilities – Staffing waivers, licensing changes, compliance reinstatements
• Telehealth Post-PHE – New CMS policies, reimbursement updates, state-level variations
• Reimbursement & Billing Updates – Coding changes, payer policies, prior authorization updates
• Operational Adjustments for Practices – Staffing, remote work, patient volume management
• Compliance & Legal Considerations – HIPAA waivers, Medicare & Medicaid requirements
• Revenue Cycle Management Post-PHE – Denial prevention, claim processing, financial forecasting
• Process Optimization Strategies – Workflow improvements, automation, efficiency tools
• Resources & Support for Healthcare Providers – Government programs, industry best practices
• Preparing for Future Regulatory Shifts – Risk mitigation, adaptive strategies
• Live Q&A Session

Suggested Attendees

• Healthcare Executives (CEOs, CFOs, COOs)
• Practice Administrators & Managers
• Revenue Cycle Directors & Billing Professionals
• Physicians & Healthcare Providers
• Compliance Officers
• Risk Managers
• Telehealth Coordinators
• IT Managers
• Medical Office Staff
• Frontline Workers
• Healthcare Consultants & Policy Analysts

About the Presenter

Shawntea (Taya) Gordon is a visionary leader in the healthcare industry, bringing a wealth of expertise in revenue cycle management, strategic planning, and medical practice leadership. As the CEO of Atlas & Perpetua Healthcare, LLC, Taya combines innovation and excellence to guide organizations toward operational efficiency and financial success. Taya holds an Executive Healthcare MBA from Creighton University and a Bachelor of Science in Healthcare Management from Bellevue University. Her commitment to professional excellence is further reflected in her status as a Fellow of the American College of Medical Practice Executives (FACMPE), a mark of distinction in healthcare leadership.

Taya is an accomplished author, contributing groundbreaking insights to publications such as Revenue Cycle Management: Don’t Get Lost in the Financial Maze and Advanced Strategy for Medical Practice Leaders: Financial Management Edition, both published by MGMA. As the host of the RevDive Podcast, she continues to educate and inspire healthcare leaders across the nation.

Professional Contributions
A sought-after educator and advocate, Taya serves as a professor at Howard University and holds influential roles on various boards, including the CUMC-BM Hospital Community Board and the Dignity in Healing Collective, where she acts as Treasurer. She also lends her expertise as a Council Member for MGMA Government Affairs and as a consultant for MGMA, shaping policies and strategies that impact healthcare delivery nationwide. Her past leadership includes serving as President of NE HIMSS and as an instructor with the Practice Management Institute.

Awards and Recognition
Taya's leadership and dedication have earned her numerous accolades, including MGMA's Extraordinary Leader Award (2021), the Midlands Business Journal's 40 Under 40 honor (2019), and Maryland's prestigious Governor’s Citation for Volunteerism (2016).

Through her dynamic leadership, authorship, and advocacy, Taya Gordon continues to shape the future of healthcare, driving meaningful change for providers and patients alike.

Additional Information

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to talk and hear clearly

Live Course Cancellation Policy: If for any reason Skillacquire need to cancel this program, Skillacquire will notify participants by email of the cancellation no less than 24 hours prior to the expected start time.

Can’t Listen Live? No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience.

For more information, you can reach out to the below contact:

Toll-Free No: 1-302-444-0162

Email: care@skillacquire.com 

This is a Live Virtual session.

A new way of immersive learning that allows you to engage live with our instructor and peers providing you with the flexibility to juggle the new work-life balance.

Purchase Order Form - Click Here to download PO form. 

Snippet From Our Previous Session

Testimonials