2025 Chronic Care Management Compliance: Improve Patient Engagement and Maximizing Reimbursement

Event Materials (Key Required)

Course Description

As Chronic Care Management (CCM) continues to grow as a core component of value-based care, so does the need to ensure programs are not only effective—but also fully compliant with CMS regulations. In this webinar, Dr. Irina Koyfman, DNP, NP-C, RN, will guide participants through the essential steps to align clinical care, operational workflows, and billing practices to meet compliance standards while delivering exceptional patient outcomes. 

From documentation pitfalls to audit readiness, you’ll gain clarity on what it really takes to run a sustainable, defensible, and profitable CCM program. Whether you're building a new program or auditing an existing one, this session will offer expert insights to secure your success from care to compliance. 

Learning Objectives

• Understand CMS compliance requirements for billing CCM services
• Identify common documentation and billing pitfalls that lead to denials or audits
• Develop internal strategies to maintain audit readiness and billing accuracy
• To understand CMS’s Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) requirements
• Examine the Scope of Services required to bill Medicare for RPM, CCM, and PCM services
• Identify how CCM can close care gaps and engage patients
• Assess the financial and quality implications of incorporating RPM and CCM in your practice
• To summarize the evaluation plan
• To identify what is needed for the Implementation Plan

Areas Covered in the Session

• CMS Policy on RPM, CCM and PCM
• Patients Qualifications
• Billing Requirements
• Who can and cannot Bill for CCM
• Consent
• Comprehensive Care Plans
• Evaluation Plan
• Patient Population 
• In-House vs Outsourcing Pros and Cons
• Software vs EMR
• Implementation Plan

Suggested Attendees

• Physicians
• Nurses
• Doctors
• Nurse Practitioner
• Population Health Officers
• Innovation officers
• CFO/ CNO/ CMO
• Chief Clinical Officer
• Billers and Coders
• PCP (MD, NP, PA)
• Specialists (MD, NP, PA)
• Nurse Managers
• C-Suite Healthcare Executives

About the Presenter

Dr. Koyfman is a Nurse Practitioner and Doctor of Nursing Practice with over 30 years of nursing experience and 20 years in executive leadership. An entrepreneur at heart, Dr. Koyfman has founded four successful healthcare ventures, achieving remarkable operational growth (up to 1,000%), building high-retention teams, and consistently improving patient satisfaction and outcomes. As a Subject Matter Expert in CCM and RPM, she is a sought-after presenter at national conferences. In her role as founder of Affinity Expert, she consults primary care practices on the clinical, operational, and financial implementation of CCM and RPM.

Dr. Koyfman also fosters a vibrant community of clinicians through her CCM/RPM groups on Facebook and LinkedIn, offering free educational resources to providers. Committed to service, she volunteers on multiple boards and participates in hands-on volunteer work, reflecting her dedication to giving back to the healthcare community she serves.

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Additional Information

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to hear clearly

For more information, you can reach out to the below contact:

Toll-Free No: 1-302-444-0162

Email: care@skillacquire.com 

Purchase Order Form - Click Here to download PO form. 

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