Leading Through Change : A Practical Guide for Healthcare Leaders

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Course Description

Leading effectively through change starts with you as the leader. Understanding your strengths, communicating with positivity and your ability to influence others are crucial to the success of the change initiative. Leading through change helps medical practices navigate transitions smoothly, minimizing disruption, increasing team member buy-in, and ultimately achieving desired outcomes by providing clear direction, addressing concerns, and fostering a positive attitude towards change, especially during stressful periods of transition 

This dynamic and interactive session is designed to help healthcare leaders at all levels enhance their ability to lead with confidence and empathy during times of uncertainty. You’ll learn how to provide direction amidst disruption, how to build buy-in from team members, and how to foster a positive attitude toward change even when the pressure is high. 

Through a blend of practical tools, mindset strategies, and communication frameworks, this session will equip you to minimize resistance, maintain morale, and create a culture where your team feels empowered to grow and succeed - even in the face of uncertainty. Whether you’re leading a department, a practice, or an entire organization, this session offers a meaningful opportunity to strengthen your leadership, inspire your team, and drive lasting impact during times of transformation.

Learning Objectives

• Explore a 7 step process to lead effectively during seasons of change
• Identify dynamics of roadblocks to implementing effective change in the past
• Learn profiles of how people deal with change and the impact on relationships
• Understand how stress, pressure and mindset impact employee buy-in to change
• Review a communication outline to inspire people to lean in and embrace change. Create an environment that celebrates wins and reinforces a thriving work culture
• Build emotional resilience as a leader and cultivate a team culture that remains focused, flexible, and motivated during transitions
• Celebrate progress and quick wins to maintain team morale and reinforce positive momentum
• Create an actionable plan to implement what’s learned immediately within their healthcare practice or organization. 

Areas Covered in the Session

• A step-by-step leadership framework specifically designed for managing organizational change in healthcare settings. 
• Insights into why previous change initiatives may have failed and how to avoid repeating the same mistakes. 
• The psychology of change: understanding how different team members process transitions and how to lead each profile effectively. 
• The role of mindset in influencing team behaviour and building a culture of adaptability. 
• Communication strategies that drive clarity, trust, and engagement during times of uncertainty. 
• Techniques for managing emotional responses to change - both your own and your team's. 
• Tools to foster resilience and motivation among healthcare staff during high-pressure situations. 
• Ways to boost employee buy-in through inclusive decision-making and transparent leadership. 
• Tactics to build momentum by recognizing small wins and reinforcing progress. 
• Creating a personalized leadership action plan to implement in your department or practice immediately. 
• Live Q&A Session

Suggested Attendees

• Healthcare Administrators 
• Managers 
• Nurse Leaders 
• Doctors 
• Hospital and Health System Executives 
• HR and Staff Development Coordinators in Healthcare 
• Department Heads and Supervisors in Medical Settings 
• Healthcare Consultants and Advisors 
• Healthcare IT Managers and Directors 
• Patient Experience Managers 
• Medical Office Coordinators 
• Clinical Operations Managers 
• Pharmacy Managers 
• Behavioral Health Leaders 
• Healthcare Quality Improvement Coordinators 
• Healthcare Compliance Officers 
• Practice Transformation Leaders 
• Medical Group Executives 
• Physician Practice Leaders 
• Wellness Coordinators in Healthcare Organizations 
• Hospital Directors of Education and Training 
• Care Coordination Managers 
• Infection Control Managers 
• Healthcare Strategy and Planning Executives 
• Employee Engagement Specialists in Healthcare 
• Healthcare Finance and Billing Managers 

About the Presenter

Our Webinar presenter has dedicated her career to helping healthcare professionals learn, grow and lead to impact their professional life and personal journey. Merikay is the founder of Coach MKay Companies, LLC having served for 30 years in the healthcare industry providing consulting, training and coaching. She was recognized as one of the top 15 Coaches in the United States in March 2024 as a trailblazer in the industry by Women's Journal. Merikay is a former Adjunct Hospital Chaplain and Director of Patient and Family Experience for a hospital in North Carolina. She has worked with medical, dental practices and physician groups throughout the United States to impact team dynamics, build strong relationships, improve communication and enhance the patient experience.

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Additional Information

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to talk and hear clearly

Live Course Cancellation Policy: If for any reason Skillacquire need to cancel this program, Skillacquire will notify participants by email of the cancellation no less than 24 hours prior to the expected start time.

Can’t Listen Live? No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience.

For more information, you can reach out to the below contact:

Toll-Free No: 1-302-444-0162

Email: care@skillacquire.com 

This is a Live Virtual session.

A new way of immersive learning that allows you to engage live with our instructor and peers providing you with the flexibility to juggle the new work-life balance.

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