Aligning Providers, Coders & Managers for Documentation Excellence: Speak the Same Language

Event Materials (Key Required)

Course Description

In today’s high-stakes healthcare landscape, your clinical documentation does more than tell the patient’s story. It underpins compliance, drives revenue integrity, and shields your organization from costly audits.

Join us for a practical and engaging 60-minute webinar designed for physician-based providers seeking stronger alignment with coding and management teams. We’ll dive into the most common breakdowns in communication between providers, coders, and managers and provide tested strategies to close those gaps with clarity and confidence.

Discover how small, strategic documentation improvements can yield big results: improved reimbursement, enhanced audit readiness, and better workload efficiency. Through real world case studies, examples, and step-by-step guidance, you'll learn how to: Support medical necessity Accurately reflect clinical complexity. Translate documentation into clean, defensible codes without extra administrative burden.

Whether you're working in primary care, a specialty clinic, or a hospital-based setting, this session will equip you to champion documentation excellence across your team.

This isn’t just another compliance training. It’s a call to clarity, collaboration, and consistency for the benefit of your patients, your team, and your bottom line.

Learning Objectives

• Identify the critical role of alignment between providers, coders, and managers in achieving documentation accuracy, compliance, and revenue integrity
• Explain how clinical language and specificity directly influence code selection, risk adjustment, and audit preparedness
• Recognize common areas of miscommunication or disconnect that lead to incomplete or non-billable documentation
• Apply strategies for improving documentation through regular education, feedback loops, and interdisciplinary collaboration
• Demonstrate how to leverage CDI specialists, EHR tools, and daily or weekly team huddles to enhance documentation workflows
• Differentiate between clinical terminology and coding language, and how to bridge the gap for mutual understanding
• Develop an action plan for implementing ongoing training initiatives that empower providers and coding professionals alike
• Evaluate real-world documentation scenarios and apply best practices to ensure compliant and complete medical records

Areas Covered in the Session

• Why alignment between providers, coders, and managers matters
• Common documentation issues and how to fix them
• How to write notes that clearly support medical necessity
• The difference between clinical language and coding language
• How vague terms can lead to missed or denied claims
• The role of managers in supporting documentation improvement
• Using CDI tools, templates, and EHR features to your advantage
• How team huddles and quick check-ins improve communication
• Easy ways to give and receive feedback on documentation
• Steps you can take right away to improve alignment and accuracy
• Live Q&A Session

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Suggested Attendees

• Physicians and Advanced Practice Providers (MDs, DOs, NPs, PAs)
• Clinical Documentation Improvement (CDI) Specialists
• Medical Coders and Auditors
• HIM Professionals and Health Information Managers
• Revenue Cycle Managers and Directors
• Practice Administrators and Clinic Managers
• Compliance Officers and Risk Managers
• Clinical Educators and Physician Liaisons
• Quality Improvement and Utilization Review Staff
• Healthcare Consultants and Trainers
• Medical Residents and Fellows Seeking Documentation Training

About the Presenter

Natasha C. Miller – The Medical Mompreneur®, MSHIM, RHIA, CPC, CPB, CRC, CPC-I, is a Health Information Management Consultant, Professor, Author, Speaker, Trainer, and Coach. She is the Founder & CEO of NCM Healthcare, a Health Information Management company, and currently serves as a Professor of Health Information Technology at Cosumnes River College, where she has been equipping the next generation of HIM professionals.

A respected leader in the Health Information Management industry, Natasha is a Registered Health Information Administrator (RHIA) through AHIMA and holds multiple certifications from the American Academy of Professional Coders (AAPC): Certified Professional Coder (CPC), Certified Professional Biller (CPB), Certified Risk Adjustment Coder (CRC), Certified Professional Coder – Instructor (CPC-I), and AAPC Certified ICD-10-CM Trainer.

With over 25 years of professional experience, Natasha brings a deep well of expertise in consulting, education, revenue cycle management, medical coding, clinical documentation improvement, auditing, training, project management, and expert witness work in healthcare-related legal matters. She has helped healthcare organizations increase revenue by identifying missed opportunities through comprehensive audits and has traveled extensively across the Pacific Coast training providers on ICD-10-CM, CPT, HCPCS, ICD-10-PCS, payer policies, CMS guidelines, clinical documentation standards, electronic health records and more.

As an international speaker, Natasha delivers webinars and workshops to healthcare professionals, providers, and women entrepreneurs across the globe. She leads a Facebook community of over 7,000 members in Medical Billing & Coding Careers for Moms, connecting women from countries including Egypt, the Philippines, India, and Ghana. She is also the founder of The Medical Mompreneur® Coders Circle, a membership-based professional development community that supports aspiring and experienced medical coders through education, mentorship, job search tools, and strategic career advancement resources.

Natasha holds a Master of Science in Health Information Management (MSHIM) from The College of St. Scholastica (2016), a Bachelor of Science in Healthcare Management from Walden University (2012), and an Associate of Science in Social Sciences from Sacramento City College (2007).

She is a featured author in Stand Up; Be Heard Vol. 2 (2016) and The Woman Christian CEO (2019), and published her debut book, Faith for the Mompreneur, in 2018.

Her leadership roles include serving as AAPC Oakland Local Chapter President (2021 2022) and Vice President (2020). She has taught the AAPC Professional Medical Coding Curriculum since 2013 and has been a Virtual Instructor-Led Trainer (VILT) with AAPC since 2022.

A proud native of Oakland, California, Natasha resides in Sacramento with her husband of 19 years and family.

Additional Information

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to talk and hear clearly

Live Course Cancellation Policy: If for any reason Skillacquire need to cancel this program, Skillacquire will notify participants by email of the cancellation no less than 24 hours prior to the expected start time.

Can’t Listen Live? No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience.

For more information, you can reach out to the below contact:

Toll-Free No: 1-302-444-0162

Email: care@skillacquire.com 

This is a Live Virtual session.

A new way of immersive learning that allows you to engage live with our instructor and peers providing you with the flexibility to juggle the new work-life balance.

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